REFUND POLICY
A fair chance to decide if DayWin fits.
This policy applies to paid subscriptions purchased directly through DayWin.io. Early access currently requires no card and creates no automatic charge.
First-purchase guarantee
If your first paid DayWin subscription is not right for you, request a refund within 14 calendar days of the original purchase. We will refund the subscription charge to the original payment method.
Renewal refunds
If you intended to cancel but a subscription renewed, contact us within 7 calendar days of the renewal charge. We will normally refund that renewal when the account has not been materially used after renewal. This does not limit any refund rights provided by applicable law.
Cancelling a subscription
You can cancel through the available account or billing controls, or by contacting us. Cancellation prevents the next renewal and does not normally refund the current billing period. You retain access through the end of the paid period unless a refund is issued.
How to request a refund
Email hello@daywin.io from the address connected to your account. Include the account email, purchase date, and reason for the request. Do not send card numbers or other sensitive payment information.
Processing time
We aim to review requests within 3 business days. Approved refunds are sent to the original payment method. Your bank or payment provider may take an additional 5–10 business days to display the credit.
Purchases through another platform
If a future mobile or third-party platform processes your purchase, its billing and refund rules may apply. Request the refund through that platform unless we clearly tell you otherwise at checkout.
Exceptions and local rights
We may decline requests involving abuse, fraud, repeated refunds, or requests outside the periods above, except where applicable law requires otherwise. Nothing in this policy limits mandatory consumer rights in your location.
Contact
Questions about a charge, cancellation, or refund? Email hello@daywin.io.
Effective August 4, 2026 · Last updated August 4, 2026